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Get Connected Fast

Privacy Policy

Last updated: September 18, 2026

This Privacy Policy explains how Shiny Pebble Tech LLC ("we," "us," or "our") collects, uses, shares, and retains information when you:

  • visit getconnectedfast.com (the "Site"),
  • call the phone number listed on the Site (the "Phone Service"), or
  • use US Internet Serviceability, our internet availability tool for AI assistants such as ChatGPT and Claude (the "Assistant Tool"). The Assistant Tool is served from mcp.getconnectedfast.com and is published under our company name.

Shiny Pebble Tech LLC operates the Get Connected Fast brand, the Site, the Phone Service, and the Assistant Tool. Get Connected Fast is a free service that shows which internet service providers (ISPs) serve a U.S. location, using public FCC broadband availability data, and can connect you with a provider you choose. We are not an internet provider and do not sell internet service.

Summary

  • The only thing you need to give us to check availability is a ZIP code or a street address. No account, login, name, email, or payment information is required.
  • We never sell personal information, and we do not use the Assistant Tool to track you across apps or websites.
  • Street addresses are used only to look up coverage. Our analytics store the ZIP code, state, and an approximate area of the location you checked (a map grid cell covering several blocks), never the address you entered.
  • If you call us, the call may be recorded and the details you share are passed to the one provider you choose so it can give you a quote.

Information we collect, and why

When you use the Site

  • Availability searches. The ZIP code or street address you enter in the address checker, used to find the providers that serve that location. Street addresses are geocoded and cached exactly as described for the Assistant Tool below. Site analytics record the ZIP code and state of the location you checked, an approximate area for it (a map grid cell roughly 0.7 square kilometers, covering several blocks), and the providers we showed you. The street address itself is never sent to analytics.
  • Approximate location. The city, region, and country that our hosting provider derives from your IP address, used to personalize the page ("Internet providers in Austin, TX"). We do not collect precise GPS location.
  • Usage and device data. Pages viewed, buttons and links clicked, referring site and ad campaign parameters, your IP address, browser and device type, screen size, and a random analytics identifier stored in a cookie or browser storage. Our analytics tool may also capture session recordings of how you interact with the page (mouse movement, scrolling, clicks). Recordings mask text you type into form fields; the address you enter in the checker is not sent to analytics. We use this data to operate, secure, measure, and improve the Site and our advertising.

When you call the Phone Service

  • Call details. Your phone number, the date, time, and duration of the call, the page or ad you called from, and a recording of the call. We use these to route your call, to confirm which provider you were connected with, for quality and training, and to measure our advertising.
  • What you tell us. Your name, service address, current provider, and the plans you are interested in, used only to find your options and connect you with the provider you choose.

When you use the Assistant Tool (ChatGPT, Claude, and other AI assistants)

The Assistant Tool exposes one function, check_availability. When you ask an AI assistant about internet availability, the assistant calls that function on your behalf. This section describes exactly what that request contains and what we send back.

What we receive (inputs)

  • A location, and nothing else about you. The function accepts exactly one of: a 5-digit U.S. ZIP code, or a U.S. street address (up to 200 characters). The assistant sends whichever one you asked about. The function has no other input fields: we do not receive your name, email address, phone number, account details, or any part of your conversation beyond the ZIP code or address.
  • Technical request data. The name of the AI platform making the request (for example "chatgpt" or "claude") and the network (IP) address of the system sending it. When you use ChatGPT or Claude, that system is the platform's own servers, not your device. If you connect a desktop tool to the Assistant Tool directly, it is your own network address.

What we do with it

  • Coverage lookup. A ZIP code is matched against our own copy of the FCC Broadband Data Collection dataset. A street address is first converted to map coordinates by the U.S. Census Bureau's public geocoding service, and the coordinates are then matched against the same dataset. The Census Bureau receives only the address text.
  • Geocoding cache. To avoid re-geocoding the same address, we store the normalized address text, the Census-matched address, and its coordinates in our database. This cache holds no identifiers linking an address to a person, device, IP address, AI platform, or conversation.
  • Abuse protection. We limit how many address lookups each requesting system can make per day. To enforce this we store a one-way hash of the requesting IP address combined with the calendar date, together with a counter. The raw IP address is not stored.
  • Analytics. For each lookup we record one analytics event containing: the function name, whether the lookup was by ZIP or by address, the ZIP code and state of the location looked up, whether the answer was for a whole ZIP or an exact point, the number of providers found, the AI platform name, any error code, how long the lookup took, and a random identifier generated for that single lookup. The street address you entered is never included. The random identifier is created fresh for every lookup, is not derived from you or your device, and is not reused across lookups, so these events cannot be linked to you or to each other.

What we send back (outputs)

The function returns a coverage report to the AI assistant, which then shows it to you. That report contains:

  • The location you asked about, as we resolved it. The ZIP code, or for address lookups the Census-matched street address; the location's approximate latitude and longitude; the city and state; and a map-cell identifier (an H3 cell of roughly 0.7 square kilometers) for exact-point answers. This echo lets the assistant confirm it looked up the right place.
  • Public broadband availability data. The providers and technologies filed with the FCC for that location, their maximum filed speeds, and coverage statistics. This is public data about the location, not about you.
  • Ranked provider cards and next steps. One card per provider brand, in the order our Site ranks them. Every card, and the report as a whole, links to the results page for that location on our Site. The Assistant Tool itself contains no provider links and no phone numbers. Each link carries only the ZIP code, the provider name, the name of the AI platform, and the word "mcp", as campaign parameters that tell us the visit came from the tool. It contains no information about you. The report also includes a one-sentence notice that we may earn a commission when you sign up with a provider through our Site.
  • Data-source and reading notes. A short attribution and a field guide explaining how to read the statistics.

The Assistant Tool does not return any diagnostic data, internal account identifiers, access tokens, or information about other users. It is read-only: it cannot place orders, make calls, send messages, or change anything on your behalf.

What we do not do. We do not create a profile of you, do not store your lookups under any identifier that could be tied back to you, do not receive your conversation with the assistant, and do not use the Assistant Tool for advertising or cross-site tracking. What you say to the assistant, and how the assistant stores your chats, is governed by that platform's own privacy policy (for example OpenAI's for ChatGPT, or Anthropic's for Claude), not this one.

Who we share information with

We share information only with the following categories of recipients:

  • The internet provider you choose. When you call, we pass the details needed for a quote (your name, service address, phone number, and the plans you are interested in) to the one provider you choose. When you click a provider link on the Site, your browser opens the provider's website, and the tracking code in the link is sent to that provider or its partner network. From that point, the provider's own privacy policy applies. Links in the Assistant Tool open our Site, never a provider's website.
  • Call-routing and call-recording partners who connect and record calls on our behalf.
  • Hosting providers. Cloudflare hosts the Site and our availability API. Manufact (the mcp-use cloud) hosts the Assistant Tool server. Both keep standard operational logs described under "How long we keep information."
  • Analytics provider. PostHog (U.S. hosted) stores the Site usage data, session recordings, and the Assistant Tool analytics events described above.
  • The U.S. Census Bureau geocoding service, which receives street address text (only) so we can convert it to coordinates.
  • The AI platform you use. ChatGPT, Claude, or another assistant receives our coverage report so it can show it to you.
  • Advertising platforms. The Site loads a Microsoft Advertising tag on every page, regardless of how you arrived. It sends Microsoft the pages you visit, your IP address, browser and device type, and a Microsoft cookie identifier, and we report calls and clicks (conversions) to it. Microsoft uses this to measure our ads and may use it to show you our ads on other sites. We do not send Microsoft the address you entered. See "Your choices and controls" below for how to opt out.
  • Legal and safety. We may disclose information when required by law, to enforce our terms, or to protect the rights, safety, and property of us, our users, or others.

We do not sell personal information for money and do not share it with third parties for their own marketing.

How long we keep information

  • Assistant Tool requests and responses: not stored. The server processes each lookup in memory and keeps nothing after responding; an idle assistant session is discarded after 15 minutes.
  • Assistant Tool analytics events (ZIP, state, platform name, counts, timing, random lookup identifier): retained by our analytics provider for up to 7 years. They contain no address and no identifier tied to you.
  • Geocoding cache (address text and coordinates, with no link to any person): kept for as long as it remains useful for lookups. You can ask us to remove a specific address from the cache at any time using the contact details below.
  • Address-lookup rate-limit counters (hashed IP address and date): deleted after 7 days.
  • Hosting and request logs (timestamps, request paths, the requesting system's IP address, error messages): up to 14 days for the Assistant Tool server, and short-lived operational logs, generally no more than 30 days, for the Site and API.
  • Site usage data and session recordings: up to 7 years for usage events at our analytics provider; session recordings are kept for a shorter period set by the provider, currently no more than 30 days. The analytics cookie or browser-storage identifier persists until you clear it.
  • Call records and recordings: up to 24 months, after which they are deleted unless we are required to keep them longer by law. Our call-routing partners keep recordings under their own retention schedules.

Your choices and controls

  • Use a ZIP code instead of an address. ZIP-only lookups, on the Site or through the Assistant Tool, involve no geocoding, no address cache entry, and no address-level data at all.
  • Disconnect the Assistant Tool. You can remove or disable the tool at any time from your AI assistant's settings (for example, the apps or connectors settings in ChatGPT or Claude). Because we store no identifier that links past lookups to you, there is nothing further for us to delete once you disconnect, other than a cached address, which we will remove on request.
  • Cookies, analytics, and advertising. You can set your browser to refuse cookies or clear site data, though some features may not work as intended. To opt out of personalized ads from Microsoft, visit Microsoft's personalized ads page .
  • Calls. If you do not want your call recorded, do not call the number on the Site; use the online options instead. You can also ask us not to contact you again at any time.
  • Access, correction, and deletion. You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it, using the contact details below. Depending on your state (for example California, Colorado, Connecticut, Texas, or Virginia), these may be legal rights, along with the right to opt out of certain sharing. We will respond within the time required by applicable law and will not discriminate against you for exercising these rights.

Calls may be recorded

By calling the number on the Site, you consent to the recording and monitoring of your call for quality, training, compliance, and routing purposes, where permitted by law.

Security

All traffic to the Site, the availability API, and the Assistant Tool is encrypted in transit (HTTPS). The Assistant Tool requires no credentials and holds none. We limit the data we collect to what each feature needs.

Children's privacy

The Site, the Phone Service, and the Assistant Tool are intended for adults and are not directed to children under 16. We do not knowingly collect personal information from children.

Changes to this Policy

We may update this Policy from time to time, including whenever the Assistant Tool's inputs or outputs change. Changes are effective when posted, and the "Last updated" date above reflects the most recent revision.

Contact us

Privacy questions and requests: email privacy@getconnectedfast.com . General support: see our Support page, email support@getconnectedfast.com , or call (855) 566-5900.

Shiny Pebble Tech LLC
Operator of Get Connected Fast and the US Internet Serviceability tool

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